Privacy Policy

When you contact us through our website, forms, social media, or other communication channels, we may collect information such as:

- Full name

- Email address

- Phone number (when provided voluntarily)

- Business or company name (when applicable)

- Information you choose to share regarding your project or service request

We do not intentionally collect sensitive personal information such as government identification numbers, passwords, payment credentials, or medical information.

We use the information you provide solely to support our business relationship with you, including:

- Responding to inquiries and service requests

- Scheduling consultations and meetings

- Preparing proposals and project documentation

- Delivering our services

- Communicating throughout your project

- Providing customer support

- Sending service-related communications that you request or are necessary for an active project

We do not sell your personal information or use it for unrelated marketing purposes without your consent.

With your knowledge or consent where required by applicable law, Lienzo Studio may record discovery calls, strategy sessions, project meetings, or other project-related discussions.

These recordings are used exclusively for internal business purposes, including:

- Documenting project requirements

- Preparing meeting notes

- Creating project documentation

- Improving communication and collaboration

- Maintaining accurate project records

- Supporting the delivery of our services

Recordings and any notes or transcripts generated from them are used solely by Lienzo Studio in connection with your project.

When necessary, recordings may be securely processed using trusted service providers that assist us with transcription, documentation, or productivity tools. These providers process information only as needed to perform services on our behalf and are not authorized to use your information for their own marketing or unrelated commercial purposes.

Access to recordings is limited to authorized Lienzo Studio team members working on your project.

We retain your information only for as long as reasonably necessary to:

- Respond to your inquiries

- Deliver our services

- Maintain project records

- Comply with legal or contractual obligations

If you request deletion of your personal information, we will honor your request whenever legally and contractually permitted.

You may request at any time:

- Access to the personal information we hold about you

- Correction of inaccurate or incomplete information

- Deletion of your personal information, where applicable

To exercise these rights, contact us at [email protected]. We will make reasonable efforts to respond within five (5) business days.